"What does customer satisfaction mean to you?"?

I've heard this at every job interview but couldn't come up with a really good answer. So what is "Customer Satisfaction"?

"What does customer satisfaction mean to you?"?
Customer satisfaction means that at the end of a transaction a customer has no unresolved questions or complaints.


It means that both the selling and the purchasing party are mutually satisfied with the exchange of goods.
Reply:Its the opposite of what happens in China. And it aint because they`re making less than everyone else or don`t get tips, its because they have a horrible culture full of horrible people with no respect for one another.





Id answer: It means that my customer walks away feeling like I`ve done all I could to help them. I never feel truly satisfied unless I see them walk away with a smile.
Reply:Customer satisfaction means business. The customers make the business. Without customers, the business will fail.





Imagine yourself as a customer. If you're not satisfied, are you going to be a repeat customer?